Digital transformation, delivered.

Digital transformation,
engineered for MENA.

We help enterprises across Palestine, Jordan, Iraq and the wider MENA region become the disruptor, not the disrupted — through consulting, solutions and specialist services delivered by a single accountable team.

Trusted by regional leaders across telecoms, government, banking and enterprise.
Paltel
Jawwal
Reach
State of Palestine
PCBS
Ministry of Telecom & IT
Palestine Monetary Authority
The World Bank
Bank of Palestine
AlQuds Pharmaceuticals
GIZ
Munib & Angela Masri Foundation
BK Plus Europe
Zain
Itisaluna
Newroz Telecom
Pharmacare PLC
Sidata
Tech Trendy
Who we are

A digital transformation partner built for the enterprise.

Founded in 2019 and headquartered in Ramallah, ACT Plus brings together more than twenty-five years of combined experience delivering complex programs across Telecom, FMCG, Retail, Government and Digital Security.

We operate as a single, accountable partner — one team across strategy, engineering and managed services — for organisations that need transformation to ship on schedule, on budget, and with an operating model they can own afterwards.

25+
Years of combined
delivery experience
110+
Enterprise projects
delivered end-to-end
200+
Organisations
served to date
5
Countries across
three continents
Our mandate

We help our clients become the disruptor — not the disrupted. We do that by building data platforms, enterprise software and security operations that hold up in the boardroom, on the procurement review, and in production.

ACT Plus Digital Solutions · Headquartered in Ramallah, Palestine
Established 2019
What we do

A single partner,
three pillars.

One contract, one accountable delivery team — across strategy, software and specialist services. Clients buy outcomes, not roles.

Pillar 01

Consulting

Digital transformation strategy aligned to business direction. People, process and technology — mapped, sequenced and monitored.

  • Transformation strategy
  • Execution planning & governance
  • Performance monitoring & QBRs
Explore consulting
Pillar 02

Solutions

Packaged and bespoke software — from analytics and ERP to CRM, commerce and intelligent automation. Built to scale.

  • ERP, CRM & commerce platforms
  • Data, BI & AI solutions
  • Web & mobile product engineering
Explore solutions
Pillar 03

Services

Specialist delivery in Security Operations, penetration testing, data engineering and staff augmentation — on-site or remote.

  • SOC-as-a-Service, 24/7
  • Penetration testing & forensics
  • Staff augmentation & outsourcing
Explore services
Capabilities

Ten practices,
one delivery team.

We integrate across your stack — from the data layer to the boardroom. Every practice below ships under a single engagement, a single accountable partner.

01

Digital transformation strategy

Execution and continuous monitoring aligned to business direction.
Consulting
02

Cybersecurity & compliance

Including 24/7 SOC-as-a-Service across five countries.
Services
03

Data analytics & visualisation

Warehousing, BI and live dashboards for decision-grade telemetry.
Solutions
04

Data science & mining

Pattern discovery, forecasting and ML models with clear ROI.
Solutions
05

Intelligent & robotic automation

IPA / RPA workflows that eliminate repeat work at enterprise scale.
Solutions
06

Conversational AI & NLP

Internal and customer-facing automation across voice and text.
Solutions
07

Web & mobile engineering

Product-grade React, Angular and Flutter, user-tested end to end.
Solutions
08

ERP / CRM deployments

Industry-tuned rollouts with integration, training and support.
Solutions
09

Supply chain & IoT

End-to-end visibility, traceability and control across operations.
Solutions
10

Staff augmentation

Vetted senior engineers, analysts and architects — on-site or remote.
Services
Proven outcomes

A commerce re-platforming
paid back in year one.

An enterprise client needed to move beyond legacy channels and stand up new B2B and B2C revenue lines inside twelve months — on one platform, with one accountable partner.

The brief
Stand up B2B and B2C revenue lines in twelve months, on a single platform.
What we built
End-to-end commerce — strategy, platform selection, integration, go-live, enablement.
The outcome
$1.25m in year-one sales on a platform the client now runs independently.
$1.25m
In year-one online sales
Two new revenue lines — stood up, integrated and handed over inside twelve months.
Industries we serve

Where we've already shipped.

Five industries, one delivery model — anchored by long-term relationships with the region's most demanding operators.

Telecommunications

01

Carrier-grade platforms, commerce, analytics and digital security — partnering with leading operators across the region.

Jawwal · Zain · Itisaluna

Government & Public

02

National statistics programs, digital ministries and public service platforms across the region, including PCBS and MTIT.

PCBS · MTIT · Ministries

Banking & Finance

03

Compliance-grade analytics, security operations and regulatory reporting for financial institutions across MENA.

Regulated · Audited · Resilient

FMCG & Manufacturing

04

Sales-force automation, supply chain visibility and IoT for regional manufacturers and distributors at enterprise scale.

SFA · Supply chain · IoT

Chemical, Pharma & Retail

05

Specialised transformation for regulated product industries — traceability, compliance and retail operations.

Regulated · Retail operations
Security Operations

A Security Operations Centre,
operated as a service.

Stand up mature cybersecurity without the capital cost of an in-house SOC. Our analysts, tooling and playbooks — your assets, your data, your compliance posture. Delivered 24 hours a day, across Palestine, Jordan, Iraq, UAE and Canada.

Operated from five countries, 24/7.

From asset identification and SIEM through to incident forensics and compliance reporting — a full SOC delivery on a predictable OpEx model, engineered for enterprises that cannot afford downtime.

24/7
Continuous
monitoring
5
Countries of
delivery
OpEx
Predictable
managed model
Asset & vulnerability identification
Host & network intrusion detection
Behaviour & anomaly analysis
SIEM & log management
Security & compliance reporting
Incident investigation & forensics
Security orchestration & automation
Third-party tool integration
24/7 on-premise monitoring
VMware, Azure & AWS coverage
Regional footprint

Rooted in MENA.
Operating across three continents.

From Ramallah as our home base, we deliver through offices and partners in Jordan, Iraq, the UAE and Canada — a footprint built around our clients.

PS · 01

Ramallah, Palestine

Headquarters · Delivery & consulting
HQ
PS · 02

Gaza, Palestine

Operations & development
JO · 03

Amman, Jordan

Regional consulting & SOC
IQ · 04

Baghdad & Erbil, Iraq

Telecom & enterprise delivery
AE · 05

Dubai, UAE

Gulf accounts & partnerships
CA · 06

Toronto, Canada

Digital marketing solutions
Ramallah · HQ PALESTINE Gaza Amman JORDAN Baghdad IRAQ Dubai UAE Toronto CANADA
How we work
We look at our customers as partners — building long-term relationships based on trust, mutual respect, and collaboration.
The Clientele PrincipleACT Plus Digital Solutions
Corporate Social Responsibility

Technology as a
force for good.

ACT Plus is proud to support Tech Trendy — a non-profit initiative empowering students and communities across the Middle East through inclusive technology education and free skills training. Founded during the COVID-19 pandemic, Tech Trendy has grown to serve communities in Lebanon, Jordan, Syria, Palestine, UAE, and Saudi Arabia, with a particular focus on Palestinian refugees.

Free membership. Real skills. Lasting impact.

A non-profit initiative founded by Bassem Al-Wazir, Chairman of ACT Plus Digital Solutions.
2020Founded
6Cities
FreeMembership
Non-ProfitInitiative
Start a conversation

Ready to build what's next?

A free initial consultation — we'll benchmark your priorities against what we've delivered for peers in your industry, and tell you honestly where we can help.

Headquarters
Ramallah, Palestine
Hours
Sun – Thu · 09:00 – 18:00 AST